Healthcare has stopped caring. Care for, about, and with patients and staff is not a universal part of our health systems despite some efforts witnessed through pandemic. In this session, we describe the ‘pathologies’ of industrialised healthcare and we pose an alternative: careful and kind care for all. This session is directed at current and future healthcare leaders who want to play their part in radically changing healthcare, shifting from activity focused on efficient processing of patients and backlogs to that of caring.